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Dear, I am writing this complaint on behalf of one of your customers who ordered twelve windows and a large garage door from your company. I am upset myself because I was the one who recommended Feldco to Ms.

Ying Wan Wong Repinski. I feel compelled to share this information in hopes that you will quickly make things CORRECT for her including a provision for a significant discount for all her troubles. As of todayโ€™s date I have not yet contacted any of several consumer protection organizations including the BBB and the WCPA here in Wisconsin. Months after placing the order for her garage door it was found to be the incorrect size.

Much later another was delivered only to be the incorrect panel design she requested. One of the panels was dented along the left face side. No significant discount was offered other than an insulting $150.00. Ms Repinskiโ€™s windows were finally installed in a couple of hours on a very cold Saturday.

Every window single one had flaws which were pointed out to an associate weeks later and confirmed by him. Gary, the salesman who wrote up the contracts assured me that everything would be made correct even if it meant replacing the windows. To date no movement has been made by your company to correct any of her understandable and warranted quality control, fit/finish, and sub-standard fabrication issues. I look forward to your speedy response.

Paul Hanson 414 530 **** On behalf of: Ms Ying Wan Wong Repinski 5810 S.

40th street Greenfield Wi. 53221

Reason of review: Bad quality.

Monetary Loss: $3000.

Preferred solution: Let the company propose a solution.

Feldco Cons: See letter sent to customer service.

Location: 5801 S Pennsylvania Ave, Cudahy, WI 53110, USA

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