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1.9 Based on 24 reviews
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  • Customers like
    • Nice installers 3
    • Their honesty 1
    • Workers installed the windows 1
  • Customers don't like
    • Poor work 3
    • How they offered me a different garage door 2
    • Very negative 2
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  • From mobile
  • Nov 29
  • #963635

The crew that did my windows was amazing, they installed all 20 windows in under 2 hours. They were very efficient and polite, they were very neat inside and out. They did a great job on the trim also, and that was no easy task. The whole job ( windows and trim) took 5 hours , and it looks great

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My husband and I decided on Feldco, to get a new garage door, after hearing about the free installation. Plus my friend had windows installed a few years ago and she referred them to us. An appointment was set up for the end of August of this year, 2016. The guy came out to measure for the garage door, saying that it would take a few weeks because this is their busy season. We got a phone call a few weeks later setting up for the installation on... Read more

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Ordered windows and Garage doors.. Settled on a price, signed the contract, gave a down payment, then get a call a few days after the measurement was done from the sales manager telling me the price for the garage doors I want is almost 3k more.. SO in order to get garage doors and windows installed and warrantied from the same company I had to get a much lower quality door in a basic white color and trim or I could have just cancelled the... Read more

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  • From mobile
  • Oct 11
  • #934858

This company is a joke no one gives a dam about quality control. There concern is the next job not doing your job right. No pride in work quality or relationship with the customer at all. Promised the world and you get a *** product!!!!!!

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1 of 3

We saved all our pennies about a year or so; then dialed up the phone 8 -6 -6 -4 - F E L D C O. Neil was the one to answer our call, Robert came out to measure the wall. Three weeks later came the call to install! Squished through the doorway the window was wide; the door jamb has gouges impossible to hide. The height was perfect, the window too narrow; the gaps were filled in with wood scraps and foam marrow. The casing too large now had to... Read more

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My husband and I live in Plainfield,IL and we had our entire house redone with new windows from Feldco. The sales rep was actually VERY to the point, didn't waste time talking about all that sales talk so we agreed. Installers put in windows and were very sloppy. Leaving multiple nails and screws all over our driveway, lawn and back patio area. In addition they dropped our huge front half moon window and punctured a can of spray foam that... Read more

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I called and had a salesman come and give me a quote when the deal was $1 install, he told me he could give me a better price but I had to pay half right away, told him I need to think about it, he was VERY rude about it all and left. when I was contacted about proceeding to have work done I explained what happened. I was then offered the "employee" price, and it was less but I was still shopping around. now they have the b-1-g-1-f deal and... Read more

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made an appointment for sept 30 2016. i called to verify and the lady who answered was very pleasant and informed me that i was scheduled for between 8-10. at 9 am the installer calls and said he is running late and cant make that time frame as he had other things going and wanted to come between 2-3. i took the day off from work, scheduled my other appts for the afternoon. i made the appt, i took the time off, feldco apparently cant keep their... Read more

Was this review helpful? 1 1

I wanted to set up an appointment for a free estimate for siding and they wouldn't let me set up an appointment unless my husband was going to be present. This in spite of the facts that he has no construction knowledge (so wouldn't participate anyway) and I am the owner and mortgage holder on the house. Since we work opposite shifts, we couldn't both be there. Despite all of this, they insisted he needed to be there. And they just kept... Read more

Was this review helpful? 4 1

Hi, Nice guy, but not very helpful when it comes to saving the customers money. We got an estimate of $3,000 from another door installer in Alsip, IL on these three (3) doors.' Felco's estimate was $3,500 -- so where is the $1 installation fee as advertised? We asked for a better price under $3K and he told us $2,995.00. $5???? Are you kidding!! That is a slap in the fame and an insult to my intelligence. I got up and walked away as that was... Read more

Was this review helpful? 5 1
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