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  • Customers like
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    • Workers installed the windows1
  • Customers don't like
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    • Very negative1

  • Aug 21
  • Installers
  • Northbrook, Illinois
  • Feldco Sophia Windows
  • 49
  • REVIEW RATING 4/5

I had a good experience with Feldco. The sales guy, named Rob was a little pushy but it was worth it in the end. Windows are great and the installers were clean and professional. I had old wood windows that were hard to open and did not keep out the cold. I cant wait until this winter to have a warm house. I know that there are people out there that have gotten pissed but my experience was... Read more

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  • From mobile
  • Feldco
  • Aug 16
  • by anonymous
  • #683897

Salesman told me he would waive the sales tax if I signed today. I did and found out later there is no sales tax on replacement windows. I was told the windows would be installed from the outside, but they removed all of my inside window moldings and then installed the windows from the inside. They were not real careful reinstalling the moldings. Add comment

  • From mobile
  • Feldco
  • Aug 07
  • by anonymous
  • #678850

Don't trust Feldco to stand behind their product. I had 12 windows and two doors Installed each time I have had a problem with the windows they charged $50 for the service call and stated if they had to replace a part the additional cost would be $85 plus cost of part. Doors are rusting less than 5,yes. Add comment

  • Aug 04
  • Installers
  • Chillicothe, Illinois
  • Feldco Installation
  • 96
  • REVIEW RATING 3/5

Don't go with this company!!!! Quality product installed by not their people no matter what they tell you! Sub out all their work which is totally shoddy & unprofessional! Salesman told me I'd be 100% satisfied but won't return my calls. Their quality control guy said "It's not bad enough to fix" ???? To me he knows it's bad but not enough for them to make right! Big money for ***... Read more

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  • Jun 23
  • Home Construction and Repair
  • Waukesha, Wisconsin
  • Windows Installation
  • 1
  • 1
  • 721
  • REVIEW RATING 5/5

We had 16 windows installed. The salesman told us that the it was not a standard installaton and charged us an additional 160 a window to cut back the siding and create a waterproof barrier. We knew this was correct from our other estimates. But when the installers came they started throwing up these windows and just chalking them. I stopped the job and explained what we were promised and... Read more

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  • From mobile
  • Feldco
  • Jun 06
  • by anonymous
  • #646410

Feldco does all that advertising on television, yet when I telephoned, there was NOT a live person to answer the phone. The lock on my security door fell off the door. I have a life time warranty on the lick and my original receipt. Add comment

  • Jun 06
  • Installers
  • Eagle, Wisconsin
  • Patio Door
  • 371
  • REVIEW RATING 4/5

Got a felt seal, top of patio door that came out of the groove. We are still in the 5 year warranty. They said there is a trip charge. My copy of warranty says some services. They say coming to home is a service. They would not even send anyone out unless I prepaid over the phone 69.00 dollars minus a 20.00 discount. If we would not prepay over the phone we would not get the discount. ALSO... Read more

Was this review helpful? 0 1

  • May 23
  • Installers
  • Milwaukee, Wisconsin
  • Siding
  • 2
  • 2
  • 992
  • REVIEW RATING 5/5

My wife and l ordered windows and siding. Everything went great at first. Measurements were done, windows installed, siding crew came out, then a knock on the door. Siding crew boss stated he could not install siding for amount he was being paid. He told me not to worry l have a contract and the problem was between Feldco and his crew. I heard nothing for months. I called and Feldco refused to... Read more

Was this review helpful? 4 0

  • May 22
  • Home Construction and Repair
  • Chicago, Illinois
  • Window Replacement
  • 3
  • 3
  • 449
  • REVIEW RATING 5/5

Measures came to my residence for replacemt of window (condensation) I had been informed by Felco rep. was warrented but required $49 pre arrival fee of measurers which I paid. Felco measurer phoned before arrival to confirm enroute, I phoned one time to confirm arrival time and also to give direction after I observed Felco truck drive pass my address. The Felco truck eventually arrived passing... Read more

Was this review helpful? 1 0

  • May 04
  • Installers
  • Milwaukee, Wisconsin
  • Windows Installation
  • 552
  • REVIEW RATING 5/5

We had a scheduled installation of 6 windows, they installers were here early morning and didn't finish until after dark. I never had the opportunity to inspect the completed work and the next day I did inspect the work they did. I called the salesperson and he had contact with a person called a tech to come out and look at the complaints I had. Another date was scheduled to remedy the problems I... Read more

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